What my customers say about me

We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.

Eva helped us to book our honeymoon to Costa Rica and we are so glad we bumped into her at a wedding and honeymoon events show in Ringwood. Eva goes above and beyond for her clients. She was incredibly responsive to any queries which was especially important due to ongoing changes with Covid. Eva even offered to travel closer to where we lived so we could meet face to face and offered to pay for our drinks. I used to work for Tui holidays and I wouldn’t go back. Eva can book with many different travel partners including Tui however her personalised service is second to none. Due to her contacts she was able to arrange a room upgrade with dreams las mereas Costa Rica hotel. The room was the best room possible and we had the most amazing time. If you want fantastic customer service and a dream honeymoon or holiday, think about booking with Impress Travel with Eva. Thank you Eva for everything you did, hopefully see you again soon.

Andy T. (03rd Jul 2022)

Thanks, Eva, for recommending the cruise. If you hadn’t suggested it I wouldn’t have thought of going on a cruise at all. You made it very easy. Thanks so much for your advice and getting us a great deal that was outstanding value for money. I am looking forward to the next one to Norway! Jane

Jane Goward (12th Aug 2021)

Eva organised our family Disney Cruise which was a much needed getaway. The kids loved it and we will certianly be using Not Just Travel - Impress again! I cannot reccomend Eva enough, her attention to detail and care throughout the entire process enabled us to have a stress free break! Thank you!

Scott Stephens (12th Aug 2021)

I am so pleased I booked my holiday with 'Impress Travel' as I was concerned about the new Covid documentation required for safe travel abroad in July 21. Ewa guided me through the whole process, researching best value Covid test sites and forwarding links to the relevant government forms I needed to complete with her assistance when needed. My holiday went without a hitch and I will definitely use her as my personal travel consultant again to ensure stress free travel.

Marion Budgett (25th Jul 2021)

Eva has booked a number of family trips for us ranging from snowboarding, Orlando and South Africa. All of our packages have been beyspoke in that we are moving around the chosen country with various hotels and transport options. To arrange all of these packages myself would have been incredibly hard and no doubt more costly. Eva has made our holiday wises a breeze and with such passion and enthusiasm for her work. She never never once has moaned when we wanted to add something into the trip which do doubt causes more work for her. When she’s not sure on something she uses her contacts to get the best answer and is always always happy to help. There is no doubt that we will continue to use Eva’s fantastic service for all of our travel needs and would highly recommend her to anyone. She really is our travel fairy godmother.

Becki Taylor (30th Mar 2021)

The quality of service and the personal touch that Ewa provides has been amazing when organising our wedding abroad. Taking the time to really learn what we wanted, her thoughtfulness, knowledge and attention to detail have meant that we, and our wedding party, have just what we want at great prices. Ewa is professional, responsive and efficient but also friendly, caring and goes the extra mile to make sure everything is just right.

Rachel (01st Mar 2021)

I cannot recommend Ewa James
enough if you need a travel agent.
We had booked to take the boys to Florida in July and she organised the dream holiday for. Obviously things are looking a little bit different now, and she has gone above and beyond to change the holiday for us.
We are now hoping to go to Jamaica in the October half term, Eva has organised some special treats for us whilst we’re away, including an anniversary meal with butler service on the beach, a gorgeous beach bungalow and it sounds like it will be a dream holiday!
I have no doubt that if there are still travel restrictions in place, that she will make sure we are looked after once again.
She’s definitely my Travel Fairy God Mother

Louisa Daniels (30th Jan 2021)

Oh my goodness, I'm so pleased I booked my holiday with Ewa James
. She really has gone the extra mile to sort out an unfortunate situation whereby my sister broke her knee before we could go away. Now, Celia Farrow
and Simone Farrow
we have an exciting holiday to look forward to in the spring!!!. Ewa James
really is The Fairy Godmother. Thank you so much. x

Claire Farrow (05th Jan 2021)

Eva organised our honeymoon for us, which was absolute paradise! Despite having to rearrange destinations due to COVID-19, Eva was always happy to help and ensure the honeymoon went smoothly. We stayed at the beautiful 5 star Mitsis Grand Beach in Rhodes Town; we were greeted with swan towels, rose-petals and champagne! A beautiful sea view balcony and the most comfortable super-king-sized bed ever! The food in all 7 restaurants was unbelievably delicious from the poolside pizza oven and creperie to the a la carte restaurants! I cannot recommend Eva more highly to ensure you get the holiday of your dreams!

Deborah Weatherell (19th Oct 2020)

I had a rather demanding task for Eva which she managed to successfully deliver on the long list of requirements for a big trip across Germany. Hands on professional providing accurate / consistent updates at all times in regards to travel whilst being reachable at all times. I would highly recommend if you want a hassle free experience and someone who will truly go to market for you. I will most definitely work with Eva again for any upcoming business trips and for all of my personal ones now too.

Molly Huszarik (20th Sep 2020)

A selection of my partners